Rochelle's Boutiques shipping & returns online policy is the same as our in-store policy. By purchasing items online you agree to our policy. There is NEVER credit given back on credit or debit cards. Exchange or store credit within 14 days of purchase with original receipt included and all tags attached. If holiday shopping these terms are extended to 30 days with original receipt & tags attached. All merchandise must be unwashed, unworn, & undamaged for exchange or store credit. Items returned in unsellable condition will be shipped back and charged shipping and handling at the customer's expense. Returns are an additional shipping expense paid by the customer. In store returns to all of our locations with original receipt and a copy of the invoice are also an option. If an exchange is not desired at time of return store credit at Rochelle's Boutiques will be given back in the form of a gift card that can be used at all of our locations and has no expiration date. Sale merchandise, jewelry, accessories, & undergarments are FINAL SALE and cannot be returned for exchange or store credit on a gift card.